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Effective Date: 8/1/2016


Medlio, Inc.  Terms and Conditions of Use


Welcome to the website for Medlio, Inc. ("Medlio"). Please review the following terms and conditions about your use of this site. By using this website, you agree to be bound by these terms.




The trademarks, logos and service marks appearing on this website, including but not limited to the trademark "Medlio," are trademarks of Medlio. All other product or company names mentioned on this site may be trademarks, registered trademarks or service marks of their respective holders. Nothing contained on this website should be construed as granting you any license or right to use any of the foregoing without the prior written permission of the party that owns such trademark, logo or service mark.




This website and its content are provided by Medlio on an "as is" basis. Medlio makes no representations or warranties of any kind, expressed or implied, as to the operation of the site, the information, content, materials or products included on this website. Medlio, to the full extent permissible by applicable law, disclaims all warranties, expressed or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose and non-infringement. Medlio will not be liable for any damages of any kind arising from the use of this website, including but not limited to direct, indirect, incidental, punitive and consequential damages or any damages resulting from reliance on the content or information provided, loss of profits, lost data or loss of use, even if advised of the possibility of such damage in advance. All product specifications are subject to change without notice.




The information and content on this website, including but not limited to the text and images herein and their arrangement, are copyrighted ©2013-2016 by Medlio, Inc. All rights reserved.


All content included on this site, such as text, graphics, logos, button icons, images, audio clips and software, is the property of Medlio or its content suppliers and protected by U.S. and international copyright laws. The compilation of all content on this site is the exclusive property of Medlio and protected by U.S. and international copyright laws.


You may cite or refer to information published on the Medlio website, but you may not reproduce, edit or distribute such information, in whole or in part, without the prior written permission of Medlio in each instance.


Nothing on this website shall be construed as conferring any license under any of Medlio's or any third party's intellectual property rights, whether by estoppel, implication or otherwise.


Conditions of Use


By using this site, you agree to the terms and conditions contained in these Conditions of Use and in our Privacy Policy and/or any other agreement that we might have with you. If you do not agree to any of these terms and conditions, you should not use this site or any Medlio benefits or services. You agree that any dispute over privacy or the terms contained in these Conditions of Use and in our Privacy Policy, or any other agreement we have with you, will be governed by the laws of the State of New York. You also agree to arbitrate such disputes in North Carolina, and to abide by any limitation on damages contained in any agreement we may have with you.




Effective Date: 8/1/2016


Medlio, Inc. Privacy Policy and Conditions of Use

At Medlio, Inc. (hereinafter “Medlio”, “we”, “us” and words of similar import), we know you care about your personal privacy and about the terms and conditions that govern your use of this website, (this “site”) and the mobile application (the "app"). Because we are dedicated to serving your needs and respecting your preferences, we have adopted the policies and practices described in this Privacy Policy and Conditions of Use (this “Policy”).


The following statement discloses our standard practice regarding the information we collect and the information we hold on behalf of our customers and visitors to this site. This Policy only applies to this site and the app. The Policy does not pertain to third-party websites that are accessible through Medlio’s site nor does this Policy apply to information gathered via our iPad check-in application used in various physician offices. If you submit personally identifiable information to any of those sites, your information is governed by their privacy policies. You should read the privacy policies of any third-party website and as set forth on the iPad check-in applications to learn how such information is collected and used.


This Policy applies only to personally identifiable information that you supply to Medlio on this site or in the app.


Our Collection and Use of Your Personally Identifiable Information


In general, we collect and use information about you for the purpose of contacting you to provide you with information about Medlio's products and services, or to provide you with other information related to Medlio. We do not sell, rent or otherwise share or disclose your private, personally identifiable information to third parties without your consent or as otherwise explained in this Policy (e.g., see sections entitled “Information You Provide To Us” and Restrictions on Disclosing Information to Third Parties.


Because of the nature of our business, our services and benefits are not designed to appeal to minors. We do not knowingly attempt to solicit or receive any information from children. If you are under 13, please do not register on this site, make any purchases through this site or send any information about yourself to us. In the event that we learn that we have collected personally identifiable information from a child under age 13, we will delete that information and terminate the child's account from our databases. If you believe that we might have any information from or about a child under 13, please contact us at


Medlio specifically collects information from you at several different points, including but not limited to the following:


Information You Provide To Us


On our “Request Information” and “Request Demo” pages, the following information is required: your first and last name, telephone number, and email address. 


On our "Support" page, your email address and other contact information will be provided to us. This information is used only to respond to your support-related question or issue. On our "Contact Us" page, you are directed to send an email to a specific department within Medlio. Through this process your email address and comment or question are collected. This information is used only to respond to your question or suggestion.


Medlio will treat any information about its visitors to our site as confidential and will not disclose it to any third party without your consent or as otherwise provided herein.




If you correspond with us via email, the postal service or other form of communication, we may retain such correspondence and the information contained therein and use such to respond to your inquiry and/or notify you of Medlio products and services, conferences, news or other Medlio-related opportunities. Importantly, email and postal address information is never sold, given or otherwise shared or disclosed to third parties except as set forth herein.


If you no longer wish to receive any promotional communications, you may opt out of receiving them by following the instructions included in each communication or by emailing us at: You may also contact us at (919) 225-3825 or send a letter to 3313 Old Chapel Hill Road, Durham, NC 27707, to opt out.


Updating Personally Identifiable Information


If your personally identifiable information changes, you may update it; or, if you no longer desire our service, you may deactivate it (subject to the terms and conditions of any separate agreement you may have with Medlio) by emailing our Customer Support at, or by contacting us by telephone at (919) 225-3825 or send a letter to 3313 Old Chapel Hill Road, Durham, NC 27707.


We will retain your information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.


Customer Testimonials/Comments/Reviews


We post customer testimonials/comments/reviews on our site, which may contain personally identifiable information. We do obtain the customer's consent prior to posting the testimonial, in order to post their name along with their testimonial.  If you wish to update or delete your testimonial, you can contact us at


Social Media


Our Web site includes Social Media Features, such as links to Medlio’s Facebook page and Twitter feed. These Features may collect your IP address, which page you are visiting on our site, and may set a cookie to enable the Feature to function properly. Social Media websites are hosted by third parties. Your interactions with these Features are governed by the privacy policies of the companies providing them.




Our Web site offers publicly accessible blogs or community forums. You should be aware that any information you provide in these areas may be read, collected, and used by others who access them. To request removal of any personal information you submit to openly viewable parts of the Service, please contact us at However, please be aware that in some cases, we may not be able to remove such information you submit, in which case we will let you know. Alternatively, if you used a third party application to post such information, you can remove it by either logging into said application and removing the information, or by contacting the appropriate third party application.



Cookies and Tracking Technologies


Technologies such as: cookies, beacons, tags and scripts are used by Medlio and our analytics provider, Google Analytics. These technologies are used in analyzing trends, administering the site, tracking users’ movements around the site and to gather demographic information about our user base as a whole. We may receive reports based on the use of these technologies by these companies on an individual as well as aggregated basis.


We use cookies to improve our site and to personalize your web-browsing experience by providing Medlio with a better understanding of your interests and requirements regarding our site. Users can control the use of cookies at the individual browser level. If you reject cookies, you may still use our site, but your ability to use some features or areas of our site may be limited.


As is true of most web sites, we gather certain information automatically and store it in log files.  This information may include internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and/or clickstream data.


We do not link this automatically collected data to other information we collect about you. 


To manage our advertising on other sites. Our third party partner may use technologies such as cookies to gather information about your activities on this site and other sites in order to provide you advertising based upon your browsing activities and interests.  If you wish to not have this information used for the purpose of serving you interest-based ads, you may opt-out by clicking here. Please note this does not opt you out of being served ads.  You will continue to receive generic ads.


We use Local Storage (LS) such as HTML5 to store content information and preferences. Third parties with whom we partner to provide certain features on our site or to display advertising based upon your Web browsing activity use LS such as HTML 5 to collect and store information.  Various browsers may offer their own management tools for removing HTML5 LSOs.


Restrictions on Disclosing Information to Third Parties


We may disclose all of the information (described above) that we collect, as stated above and in accordance with the terms set forth in this privacy policy. We do not reveal personally identifiable information about you to third parties for their independent use unless: (1) you request or authorize; (2) the information is provided to comply with the law (for example, to comply with a search warrant, subpoena or court order), enforce an agreement we have with you, or to protect our rights, property or safety, or the rights, property or safety of our employees or others; (3) the information is provided to our agents, vendors or service providers who perform functions on our behalf; (4) to address emergencies or acts of God; (5) the information is provided in the event (whether perspective or actual) of a merger, acquisition or any form of sale of some or all of Medlio’s assets, in which case personal information held by us about you may be among the assets transferred to the (prospective) buyer, you will be notified via email and/or a prominent notice on our Web site of any change in ownership or uses of your personally identifiable information, as well as any choices you may have regarding your personal information; or (6) to address disputes, claims or to persons holding a legal or beneficial interest. We may also gather aggregated data about our members and site visitors and disclose the results of such aggregated (but not personally identifiable) information to our partners, service providers, advertisers and/or other third parties. We do not otherwise share, sell, rent or trade any personally identifiable information with third parties.


These companies are authorized to use your personally identifiable information only as necessary to provide these services to us.


Our Security Measures to Protect Information


To help protect the privacy of data and personally identifiable information you transmit through use of this site, we maintain physical, technical and administrative safeguards. We restrict access to your personally identifiable information to those employees who need to know that information to provide benefits or services to you. In addition, we train our employees about the importance of confidentiality and maintaining the privacy and security of your information.


We follow generally accepted standards to protect the personally identifiable information submitted to us, both during transmission and once we receive it.  No method of transmission over the Internet, or method of electronic storage, is 100% secure, however.  Therefore, we cannot guarantee its absolute security. If you have any questions about security on our Web site, you can contact us at


Notices and Changes to Our Privacy Policy


As our corporation, services and products change from time to time, this Policy is expected to change as well. We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make any material changes we will notify you by email (sent to the e-mail address specified in your account) or by means of a notice on this Site prior to the change becoming effective. The provisions contained herein supersede all previous notices or policies regarding our privacy practices and the terms and conditions that govern the use of this site.


Questions Regarding the Privacy Policy


If you have any questions about our Policy, or any concern about privacy at Medlio or the use of this site in general, please contact us by email at or send correspondence to the following address: 3313 Old Chapel Hill Road, Durham, NC 27707.




If you have questions, comments or would like to better understand our privacy policy, you can reach us at (919) 225-3825 or at


Medlio, Inc. 3313 Old Chapel Hill Road, Durham, NC 27707